Refund Policy
OVERVIEW
Defective or Damaged Products
If you have received faulty or damaged products, please contact us with images of the product
within 7 days. We will gladly send out a replacement order or issue you a full refund.
Items Lost in Transit
By ordering from us, you agree with our shipping times. Most orders get delivered within the
posted time frames; however, external factors such as customs inspections can sometimes
cause delays. If your order shipping times exceed our displayed time frame by 10 business days,
you can contact us and we will gladly send out a replacement order, or issue a full refund.
Returns
We accept returns for refunds. If you are not satisfied with your product, you are eligible to return
the product within 7 days after receiving it. To do so, kindly get in touch with us here.
Lost or Stolen Packages
Website.com is not responsible for lost or stolen packages confirmed to be delivered to the
address entered for an order. Upon inquiry, Website will confirm the delivery to the address
provided, date of delivery, tracking information and shipping carrier information for the customer
to investigate.
Refund Policy
Thank you for shopping at GetVoltix!
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 10 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be in new and unused condition and in the original packaging.
Some items are not eligible for return, such as customized or clearance items. Please check the product details before purchasing.
Return Process
1. Contact us at [getvoltix@gmail.com] to initiate a return.
2. We will provide you with an authorization and instructions for returning the item.
3. Please ship the item back to the address we provide. The customer is responsible for return shipping costs unless the product was faulty or damaged upon arrival.
Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund.
Refunds will be issued to the original payment method.
Shipping costs are non-refundable unless the return is due to a defective or incorrect product.
Cancellations
If you wish to cancel your order, please contact us as soon as possible. If the order has already been processed or shipped, we may not be able to cancel it.
For cancellations after shipment, please refer to our return policy.
Late or Missing Refunds
If you have not received your refund yet, please check with your bank or credit card company.
It may take some time before your refund is officially posted, typically within 5-7 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [getvoltix@gmail.com].
Contact Us
If you have any questions regarding returns or need assistance, please reach out to our customer service team at [getvoltix@gmail.com].
"Screen protectors for iPhone are not eligible for return or exchange due to hygiene and safety reasons. Please make sure to verify the compatibility of the product before purchasing."